Choosing an international courier company
Posted by Clive Jenkins on Sunday, September 9, 2018 Under: Courier Service
When you need to ship large amounts of orders for your business, it's important to choose the right international courier company. Huge courier companies are often known throughout the world. However, there are large companies that don't necessarily have the same reputation as others, but the service may be just as good as or better than the more well-known companies. Whether you're looking for a courier company for a new business or want to change from your current service provider, knowing what to look for is important when choosing a service.
Shipping Services
One of the more important qualities of a good international courier company is its shipping services. You can find companies who ship the traditional sized packages fairly easy. It's when you need to ship something oversized or out of the ordinary that you need a company who can meet your needs. When you ship a product from your business to a client, your courier company can help you retain that client. The last thing you want to do is tell a client that the shipping will be delayed due to being unable to locate a shipping company that can accommodate your package. Even if you don't foresee shipping an unusually shaped item, it's important that you choose a courier service that can accommodate all sorts of packages.
Customer Service
The next most important aspect of a good courier company is its customer service. This includes the customer service it provides to you as their client and the customer service they provide to your client. A good courier service should be available to answer questions and handle emergencies. Most companies have a regular contact number, but it's also useful if your courier has a fax number and email address. This way you can rest assured that you'll be able to contact the company in one way should you need something.
How your courier company represents itself to your clients can affect your business. You want to make sure you work with a shipping company that acts professionally and deals with the package receiver in a professional way. You can test this by calling the company and pretending to be a person looking for a shipment. How the company reacts to you is how they would most likely act towards one of your clients calling with an inquiry. You can also question your clients to make sure that their interactions with the shipping company are favourable. By researching an international courier company before sending a package, you can feel confident that your courier represents your business well.
In : Courier Service
Tags: international courier company